Terms + Conditions
HIHO is committed to providing absolute satisfaction and a superior customer experience. We hope that you will find answers to your questions below. However, if you prefer to have your inquiry answered directly, feel free to email email@example.com or call us +1 (284) 494.0337.
Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in four (4) to seven (7) business days (Monday through Friday, not including holidays). Please allow up to fourteen (14) business days for shipments to A.P.O. and F.P.O. addresses.
We work diligently to ship purchases of in stock merchandise made by 3 p.m. Island time or Eastern Time the same business day. Purchases of in stock merchandise made after 3 p.m. Eastern or on Saturday or Sunday generally ship the following business day.
Occasionally items may be temporarily out-of-stock or back ordered. In either instance, you will be alerted and provided an approximate date of shipment. Any shipping delay will be communicated to you at the time of your order.
We do not ship outside the United States except in certain circumstances. Email firstname.lastname@example.org to inquire about international shipping.
USPS Ground Shipping:
Purchase less than $100....................... $8
Purchase between $100.01 & 175.........$9
Purchase above $175 ...........................$10
For USPS 2nd Day: Please contact email@example.com for delivery pricing.For USPS Next Day Saver: Please contact firstname.lastname@example.org for delivery pricing.
Saturday Delivery: Please contact email@example.com for delivery pricing.
Post Office Boxes
We do not ship to PO Boxes. The address on the order must be a physical street address.Change Order
Orders can not be changed once submitted. If you would like to add to your order please contact firstname.lastname@example.org.Shipping Addresses
When you set up your account online, you enter a separate shipping address and even save addresses that you may want to ship to in the future.International Orders
We do ship internationally.
If your HIHO product does not meet your expectations for any reason, please return it in its original packaging with receipt for an exchange or refund.
Please send returns to the following address:
6 Berkley Rd - suite 202
Devon, PA 19333
Full-price items must be returned within 30 days of purchased in unworn and in like-new condition to be accepted as a return. Sale-price merchandise is eligible for exchange only.
Please allow 10 to 12 business days for us to receive and process your return or exchange.
If you wish to exchange an item purchased at full price, your request must be made within 60 days of order receipt for the merchandise purchased. If you wish to exchange an item purchased at a sale price, your request must be made within 30 days of the order receipt.
If you have any questions about any of our terms and conditions, please email email@example.com